Citizen Complaint Policy
It is the policy of the Haines City Police Department to investigate all complaints (including anonymous) against the agency and its members and to maintain an Administrative Investigations (AI) function wherein all assigned complaints or cases involving the agency's integrity are thoroughly, expeditiously, and impartially investigated.
The agency’s administrative complaint policy is enumerated in Chapter 52.1 – Administrative Inquiries and Investigations.
How you, as a citizen, can make a complaint:
HCPD Citizens Input Form
Monday through Friday, 8.m. to 5 p.m.:
Main Office (863) 421-3636
Administrative Investigations (863) 421-3636 ext. 2256 (to leave a message)
Haines City Police Department, Monday through Friday, 8 a.m. to 5 p.m.
Haines City Police Department
Attn: Administrative Investigations
35400 Hwy 27 North
Haines City, FL 33844