- Home
- Departments
- Finance Department
- Utility Billing
Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Utility Billing and Customer Service administers the City’s integrated utility billing and customer information system. The system performs monthly meter readings, billing and collection, and customer service support.
This program produces approximately 9,500 statements annually for water and wastewater services, stormwater utility, solid waste and recycling collection, and performs approximately 114,000 meter readings per year.
Pay your utility bill, check your account status, and review your account history via our Online Bill Pay System.
Mail Payments To:
City of Haines City
Attn: Utility Billing
620 E Main Street
Haines City, FL 33844 to 4222
Payments may be made in-person during normal business hours (8 a.m. until 5 p.m., Monday through Friday) at City Hall located at:
620 E Main Street
Haines City, FL 33844
Drop your payments into the drop box on the left side of the City Hall double doors facing the library. Make sure to write your account number on your payment.
Call 844-399-6188 to make your Utility payment by phone via credit card during nor.
Call 888-611-9543 to make your Utility payment by phone via credit card available 24 hours per day.
You can download the Debit Authorization Form or contact customer service at 863-421-3600 for more information.
0 of 1 people found this page helpful. Was this page helpful for you? Yes No